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Error: -1, 0 when you open or update your company data file

When you update a company file from an earlier version of QuickBooks to the latest version, you see this error message:

Error: -1, 0

Note: If you are receiving the error "QuickBooks could not open a file necessary to process tax forms..." copy your company file to another computer and perform the file update there. Then copy it back to the first computer.

Why this is happening

Several conditions can cause this error:

  • Your computer's Regional and Language Options are not set to English (United States).
  • Your QuickBooks company file name includes one or more special characters: @, #, &, *, %, $
  • Memorized Transactions may be damaged in your company file.
How to fix it

Important: Ensure that your QuickBooks is up to date. Intuit recommends several possible solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

KB ID# SLN40514
5/27/2016 1:19:31 AM
PPRDQSSWS407 9132 Pro 2016 57e329