An "open transactions report" is a generic term for a report or window designed to show only open, i.e., unpaid transactions. These transactions record debits or credits to Accounts Receivable or Accounts Payable. They include:
When an "accrual transaction" is paid it should not show on these reports/windows.
QuickBooks does not recognize that a bill or invoice is paid.
The two most common reasons are:
Less common causes of this issue are:
If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.