Creating .pdf files in QuickBooks depends on more than just your QuickBooks program.
A graphics card inverting the text colors or a font compatibility issue may cause:
Note: When font color is the source of the problem, your text is still in the .pdf. You can't see the text because the text and background are both white.
Damaged templates or damaged program files may cause the .pdf to be incomplete, including:
This includes emailing a form or report or saving as a .pdf file.
Intuit recommends several solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Solution 1: Update QuickBooks to the latest release
Solution 2: Update your Adobe Acrobat Reader to the latest version
Solution 3: Locate and rename the QBPrint.qbp file
Solution 4: If you are emailing or saving a transaction, use another template
Solution 5: Check for unusual fonts or white font color in the template
Solution 6: Create a .pdf-only template that uses white fonts
Solution 7: Edit Adobe Acrobat Reader settings to display colors differently
Note: The following steps are for Adobe Acrobat Reader 9. The steps may be different for other versions.
Solution 9: Reinstall the PDF Converter
Solution 10: Repair your QuickBooks installation
Solution 11: Uninstall and reinstall QuickBooks
Solution 12: Run reboot.bat
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.