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Error: 80070057 the parameter is incorrect, or You do not have sufficient permissions

When you try to open a company file, you see one of the following messages:

  • 80070057 the parameter is incorrect.
  • You do not have sufficient permissions to delete files in the specified folder. To use QuickBooks in a multi-user environment, you must have read/write access and create/delete rights to the folder where the company file is stored.


Why this is happening

There are several possible causes for this error:

  • You tried to open QuickBooks by double-clicking on the company file, rather than by opening the file from inside QuickBooks.
  • You use a third-party firewall and it is not configured correctly for QuickBooks.
  • You use BitDefender, which blocks uncommon ports when there is data traffic between computers. QuickBooks 2016, 2015, and 2014 use the database service running on the host computer. This database service communicates through ports 56726 (2016), 56725 (2015), 56724 (2014) and  respectively. BitDefender blocks these ports by default.
How to fix it

Intuit recommends several solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

Important: If you are attempting to open a file stored on an external drive or flash drive, copy the file to your hard drive and open it from there.


KB ID# SLN40405
5/24/2016 4:46:43 AM
QYPPRDQBKSWS03 9132 Pro 2016 d5ad7f