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Error: Runtime Error! When opening QuickBooks

The following error occurs when trying to launch QuickBooks 

Runtime Error!
Program: C:\Programs Files\Intuit\QuickBooks 20XX\qbw32.exe

 

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

Restart the Computer

  1. Click on the Start Menu
  2. Select Restart Computer

 

Launch QuickBooks with no data file

  1. Open theTask Manager
    1. Press CTRL + ALT + DEL on the keyboard
    2. Select the option to Start Task Manager
  2. Ensure QBW.EXE is not running
    1. Scroll down the list and look for QBW32.EXE
    2. If it IS listed there:
      1. Highlight it
      2. Click the End Process button
  3. Right-Click on the QuickBooks Icon
  4. Press and hold the CTRL key on the keyboard
  5. Select Open
  6. If the No Company Open Screen opens, release the CTRL key
  7. Open the data file
  8. If the error occurs after that, proceed to the next solution

 

Suppress open windows in the data file

  1. Repeat steps in 1-6 in Solution 2
  2. From the No Company Open Screen, press and hold the ALT key on the keyboard
  3. While continuing to hold the ALT key on the keyboard, Open the data file (this opens the file, but keeps all windows in the file closed)

 

Rename the QBW.INI

  1. Navigate to the QBW.INI file
    1. Windows Vista/7/8 - C:\ProgramData\Intuit\QuickBooks YEAR
    2. Windows XP - C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks YEAR
  2. Right-Click on the QBW.INI and select rename
  3. Change the name to QBW.OLD 
  4. Press the Enter key on the keyboard to ensure the change is saved
  5. Open QuickBooks normally

 

Rename the QBWUSER.INI

  1. Navigate to the QBWUSER.INI File
    1. Windows Vista/7/8 - C:\Users\USERNAME\AppData\Local\Intuit\QuickBooks YEAR
    2. Windows XP - C:\Documents and Settings\USERNAME\Local Settings\Application Data\Intuit\QuickBooks YEAR
  2. Right-Click on the QBWUSER.INI and select rename
  3. Change the name to QBWUSER.OLD
  4. Press the Enter key on the keyboard to ensure the change is saved
  5. Open QuickBooks normally

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

KB ID# SLN40370
5/22/2013 3:08:58 AM
QYPPRDQBKSWS02 9090 Pro 2012 d6e8a7