When installing QuickBooks, one of the following errors occurs:
Important: These troubleshooting steps may help resolve your issue. They focus on the Windows operating system, which is not an Intuit product. Intuit recommends if you are not comfortable doing these steps on your own, you can find expert assistance by consulting your computer's manufacturer or a Windows expert. If the difficulty persists after performing these steps, contact your computer's manufacturer, Adobe support, or Microsoft.
If you have Adobe Flash Player 7 or later installed on your computer, or if the previous steps did not resolve the issue, follow the steps below:
Note: If you do not see the .msi file extension, your Explorer window is probably configured to Hide extensions for known file types. You can still select the QuickBooks.msi file because it is the only file in the QBooks folder named "QuickBooks," and you will also see Windows Installer Package in the Type column next to the QuickBooks file name.
Note: The quickbooks.msi installer will not work in a QuickBooks Trial version.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.