When you open the Begin Reconciliation window and select an account to reconcile, the opening balance displayed does not match the ending balance from your previous reconciliation.
This issue can occur for several reasons:
Solution 1: Correct the opening balance.
If this is the first time you are reconciling this account, refer to these resources:
Solution 2: Correct an edited, voided, or deleted previously cleared transaction
Run a Reconcile Discrepancy report:
Run a Previous Reconciliation report:
To correct the discrepancy, you may need to:
Solution 3: If you have previously reconciled without problems and have not made change previously cleared transactions, troubleshoot for damage with the Verify and Rebuild utilities.
If these solutions do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.