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QuickBooks service discontinuation policy and upgrade information

Calendar Year 2015 Discontinuation Policy (QuickBooks 2012)

What is it and when does it happen?

After May 31, 2015, access to add-on services will be discontinued for QuickBooks 2012 Desktop (Windows and Mac).  This includes all versions of QuickBooks 2012 (Pro, Premier, Enterprise Solutions, Accountant Edition, and Mac).  

Note: If you do not use any of the add-on services in QuickBooks 2012, your product will continue to work for you but you will not be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks.

In addition to QuickBooks 2012 (for Windows and Mac), there are a few other Intuit products that are affected by the discontinuation of add-on services.

Click each question below to see the answer.

Calendar Year 2014 Discontinuation Policy (QuickBooks 2011)

What is it and when does it happen?

After May 31, 2014, access to add-on services will be discontinued for QuickBooks 2011 Desktop (Windows and Mac).  This includes all versions of QuickBooks 2011 (Pro, Premier, Enterprise Solutions, Accountant Edition, and Mac).  

Note: If you do not use any of the add-on services in QuickBooks 2011, your product will continue to work for you but you will not be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks.

In addition to QuickBooks 2011 (for Windows and Mac), there are a few other Intuit products that are affected by the discontinuation of add-on services.

Click each question below to see the answer.

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