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Resolve data damage, Part 5: Find Verify & Rebuild logs in the Qbwin.log/QuickBooks.log file

QuickBooks writes messages about what is happening in QuickBooks to a special log file, which we will call just "the log file:"

  • In Windows, this file is named Qbwin.log.
  • In Macintosh, this file is named QuickBooks.log.

The log file contains QuickBooks messages, as well as information created by the Verify Data, Rebuild Data, and Condense Data utilities. It does not show General Protection Fault or Invalid Page Fault messages or messages or errors from other programs. New entries and errors are added to the end (or bottom) of the log file. The file includes date and time stamps with each log entry to help you identify the most recent entries.

QuickBooks for Windows, the Qbwin.log file

Quickbooks for Windows generates a separate Qbwin.log file for each QuickBooks version within each QuickBooks user. Each time you start QuickBooks, it renames the old Qbwin.log file and creates a new one.





  • In these paths, 'XX.X' represents your version of QuickBooks. For example, '13.0' is Enterprise 13.0 and '23.0' QuickBooks 2013.
  • You may need to enable hidden files and folders to see the below path.
  • In Windows 7, you can also use shortcut by typing this in the explorer address bar: %appdata%\Intuit\QuickBooks\log\XX.X\qbwin.log

When you open the Qbwin.log folder, you will see the following:




If this information does not answer your question, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

QuickBooks for Mac, the QuickBooks.log file
Data Damage Work Flow



KB ID# INF12223
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