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Troubleshoot Intuit Data Protect (IDP) issues and errors

This article provides the basic troubleshooting steps necessary to identify and resolve most IDP issues. 

To ensure you identify the cause of your issue and resolve it in the shortest time possible, please follow the steps and use the tools in the order provided below.

The basic troubleshooting steps are:

  1. Updating QuickBooks Desktop and Intuit Data Protect
  2. Using the Intuit Data Protect Diagnostic Tool
  3. Interpreting the issues and finding their fixes
Detailed instructions
 
 
KB ID# HOW17608
9/24/2016 5:16:38 PM
PPRDQSSWS407 9138 Pro 2017 820af7