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Recover lost data with QuickBooks Auto Data Recovery

The Intuit Data Services team can often recover data in files that are damaged. However, it is often necessary to wait several days without QuickBooks for the team to recover the file. Auto Data Recovery, introduced in QuickBooks 2010 R12QuickBooks 2011 R6, QuickBooks 2012 (and later), QuickBooks Enterprise Solutions 12.0 R6, QuickBooks Enterprise Solutions 13.0 R4 (and later) and may provide you with all or nearly all of your data right now. This solution should be used after all appropriate troubleshooting resources have been used.

Detailed instructions

Auto Data Recovery may help recover your data in one of two ways:

  • Recreate lost transactions using your current Transaction Log file and a copy of your Company file.
  • Recreate all but the last few hours of transactions with a copy of both your Company file and your Transaction Log file.

Follow the solutions in the order shown.

Note: The Auto Data Recovery is available in Pro, Premier, and Enterprise Solutions editions of QuickBooks at this time. The ADR file has a size limitation of 1.5Gbytes. If your backup file size is larger than 1.5Gbytes, an ADR file will not be created.  


If these steps do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.

KB ID# HOW13772
3/31/2015 8:26:23 AM
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