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Verify that an invoice was emailed and read by recipient

This article outlines the steps for verifying that an invoice was emailed to one of your customers and for enabling read receipt when you email an invoice.

Detailed instructions

Before you begin, ensure you have the correct email address for your customer:

  1. From the Customers menu, click Customer Center.
  2. In the Customer Center, double click the customer name to open the Edit Customer window.
  3. Go to the Address Info tab and verify that the email address for the customer is accurate and formatted correctly.
KB ID# HOW13371
4/30/2017 11:19:13 PM
QYPPRDQBKSWS07 9138 Pro 2017 608274