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Signing up for online bill pay and frequently asked questions (cost, how to use, etc.)

You can sign up for Online Bill Pay by following the instructions below...

Detailed instructions
Note:  You will need to have a Direct Connect bank account setup with your financial institution to use the QuickBooks Bill Pay feature.  If you are unsure if you have Direct Connect or not, please call your bank to find out.
  1. Click on Banking from the to menu bar.
    • QuickBooks 2014:  Click on Bank Feeds > Learn About Online Bill Payment.
    • QuickBooks 2013 and earlier:  Click on Online Banking > Learn About On Bill Payment.
  2. Then Click the blue Enroll Now button.
Frequently Asked Questions:

Q: How much does QuickBooks Bill Pay cost?
: You can try the QuickBooks Bill Pay service for free for your first month. Your free one-month trial includes 20 payments. Additional sets of 10 payments will be billed at $6.95 per set. After your free trial, you will be charged $15.95 for up to 20 payments a month and $6.95 for each additional set of 10 payments.

Q: Do I need new equipment or software?
: You need a checking account at a bank offering online banking with QuickBooks, an Internet connection, and a version of QuickBooks that supports online banking such as QuickBooks 2007, QuickBooks 2008, or QuickBooks 2009.(Note, it is not currently available in the QuickBooks Online Edition)

Q: How do you handle privacy and security?
: Protecting the security of your financial information is a priority.  Your online payment instructions are sent using a secure Internet connection and SSL encryption technology, and protected with a password issued only to you.  Your electronic payments are sent through our online payment processors, with a guarantee of protection against delays and unauthorized transactions.

Q: How does QuickBooks Bill Pay work?
A: There are a few simple steps involved with QuickBooks Bill Pay. Write checks as you normally would in QuickBooks. Instead of selecting "To Be Printed," select "Online Bank Pmt" and choose the date on which you'd like the payment to be delivered.  Pay bills as you normally would in QuickBooks. Select "Online Bank Pmt" and choose the date on which you'd like the payment to be delivered.  Send the payments from the Online Banking Center within QuickBooks, and the payments will be made by the delivery date.
Q: How do I enable QuickBooks Accounts for Online Payment?
A: Use the following steps to enable an account for BillPay:
1. From the Banking menu, choose Online Banking, then select Set Up Account for Online Service. You may see a message: "All open QuickBooks windows will be closed temporarily to set up online banking services. Do you want to continue?". Click Yes.
2. Select your QuickBooks account, then click Next.
3. Enter or select QuickBooks Bill Pay - New! as the name of your financial institution and click Next.
4. Enter your QuickBooks Bill Pay customer ID and PIN. Confirm your PIN, then select Sign In.
5. Select Finish to close the setup wizard and view the Online Banking Center in QuickBooks.


If these steps do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.

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