You can sign up for Online Bill Pay by following the instructions below...
1. From the Banking menu, choose Online Banking, then select Set Up Account for Online Service. You may see a message: "All open QuickBooks windows will be closed temporarily to set up online banking services. Do you want to continue?". Click Yes.
2. Select your QuickBooks account, then click Next.
3. Enter or select QuickBooks Bill Pay - New! as the name of your financial institution and click Next.
4. Enter your QuickBooks Bill Pay customer ID and PIN. Confirm your PIN, then select Sign In.
5. Select Finish to close the setup wizard and view the Online Banking Center in QuickBooks.
If these steps do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.