This article outlines the steps for selling or donating and redeeming gift certificates/gift cards in QuickBooks for Mac.
To record Gift Certificates/Gift Cards, you need to create a Current Liability account, an Expense account and two Other Charge items.
The account will be used to record future liabilities.
The Expense account will be used to record the gift certificates/gift cards donation.
The first Other Charge item will be used to record the gift certificates/gift cards sale/redemption. This item uses Other Current Liability account.
Create another Other Charge item for donating gift certificates/gift cards donations. This time, use an Expense account.
When selling or donating gift certificates/gift cards, you need to enter a Sales Receipt with a positive GC amount. When redeeming, you need to enter a Sales Receipt with a normal sales item and a subtotal item with a negative GC amount.
In this transaction, the sales receipt:
In this transaction, the invoice: