If you successfully downloaded the File Doctor application, but don't know where the file is located:
Double click the File Doctor icon on your desktop or go to Start > All Programs > QuickBooks > QuickBooks File Doctor.
Click Next to begin installation.
Select I Agree to the license agreement.
The Disk Cost button will show you how much hard drive space will be occupied by the File Doctor program. Use the Browse button to install the program in a location of your choice. Select Just Me if you want to limit the use of the program to yourself. Click Next to continue.
Installation is in progress.
Installation is complete. Uncheck Launch QuickBooks File Doctor if you do not want to run the program now. Otherwise, click Close to lauch the program.
Click the blue ? to view the ReadMe File.
Click the Open New File button to open the company file in QuickBooks. Network issues the File Doctor was unable to correct (if any) are listed in red. Click See how to fix these problems for manual solutions.
If the tool doesn't find a problem, you can:
Network and file diagnosis
About the tool: