Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

Change your online banking password in QuickBooks

You may need to change your password for reasons such as:


  • You've changed your online banking password on your bank's website and need to update QuickBooks with the new password.
  • You're unable to log in to your online banking account with QuickBooks and suspect QuickBooks is using the wrong password.
Detailed Instructions

Solution: Delete the password in the Mac OSX keychain

  1. In Finder, open Keychain Access in the Applications > Utilities folder.
  2. Select the entry for your bank account.
  3. Choose Edit > Delete.
  4. Close Keychain Access.
  5. In QuickBooks, connect to your online banking account as you would normally.
  6. When prompted, enter your new password.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.


KB ID# HOW12606
8/29/2015 7:38:47 AM
QYPPRDQBKSWS08 9125 Pro 2015 faf18e