Note: If you know that QuickBooks is correct and want to delete the transactions that do not match, you must delete the entire statement after matching the appropriate transactions.
- Choose Banking > Online Banking > Online Banking Center.
- Select the statement from Items Received From Financial Institution and click View.
- Match the appropriate transactions and click Done.
- Click Yes to the Not Finished Matching screen. You will return to the Online Banking Center.
- Select the same statement from the Items Received From Financial Institution and click Delete.
Note: Deleting the statement will prevent the unwanted transactions from appearing the next time you download a statement. If you do not delete the statement, the transactions that were not matched will always appear.