To import transactions for the first time:
To import transactions after the first time:
If you want to link a different QuickBooks account to imported transactions, you must disassociate the currently associated account first.
Note: You must accept or delete any transactions still displayed in the Downloaded Transactions window before disassociating an account.
To disassociate an account:
You can then associate a different QuickBooks account with the imported transactions; this is useful if your financial institution changes names or ownership.
Important: Do not try to import the bank transactions by double-clicking on .qbo file. Doing so may cause you to receive the message "Quickbooks cannot open files in the web connect file format."
If these steps do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.