When you synchronize (sync) QuickBooks data with Customer Manager, you choose options that determine what type of data is synchronized with QuickBooks (such as whether you want to sync just customer data or customer data and vendor data), synchronize the data, and then resolve data conflicts, if needed.
The first time you sync with QuickBooks, data is imported from QuickBooks. When you sync again, data syncs (goes both ways) from QuickBooks to Customer Manager and from Customer Manager to QuickBooks.
Important: You can only sync with one QuickBooks company file.
Set up sync with QuickBooks
Note: If you only want to import data, do not go on to the next section. If you do want to sync data, go to the next section.
Synchronizing with QuickBooks
After you set up sync, you can sync data with QuickBooks at any time:
If these steps do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.