ATTENTION: You should install the Point of Sale software before connecting any hardware. Hardware drivers are installed during the software installation. Connecting hardware prior to installation may result in Windows installing drivers that cause your hardware to malfunction or not function at all.
If you are having difficulty getting printers or other hardware to work, make sure you have installed all pending Windows updates: Click the Windows Start button and select Control Panel > Windows Updates.
IMPORTANT: The steps listed here are designed specifically for the device model numbers listed. Devices that look similar but do not have the exact model number will likely experience problems during application. Additionally, these drivers are designed specifically for devices purchased from Intuit. Although devices of the same model purchased elsewhere usually work, due to configurations that can be made to those devices, only those purchased from Intuit are fully supported for integration with our software.
Important: You can also use the Hardware Setup Wizard to guide you during hardware installation. Choose File > Hardware Setup Wizard.
NOTE: Although a regular printer will also print receipts, only those listed below will print receipts in the format displayed in your Point-of-Sale.
Download Star TSP100 64-bit Driver
Receipt Printer Quick Setup Guide
Download Star TSP100 32-bit Driver
Download Star TSP600 Driver
Download Citizen Driver
Download Zebra Driver
Tag Printer Quick Setup Guide
For the Zebra printer to work, Point of Sale must recognize the USB port it's assigned to.
Physical Inventory Scanner Setup Guide
Pole Display Setup Guide
Download Ingenico 2010 Driver
For the PIN pad to work, both Point of Sale and Windows must have it assigned to the same COM port. Use these steps to be sure they match.
Download Ingenico 3010 Driver
PIN Pad Quick Setup Guide
For the PIN pad to work, both Point of Sale and Windows must have it assigned to the same COM port. Follow these steps to be sure they match.
PIN Pad Setup Guide
The driver for this PIN pad is included in Windows. In Point of Sale, choose File > Hardware Setup Wizard to set up your device.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the QuickBooks Point of Sale Community Forum. You can also review other available support options for additional guidance.