When running a Scheduled Payroll, payroll taxes are not calculating and the message "Special Calculation Situation" is displayed.
Solution 2: Revert/complete pending payroll
Solution 3: Test Alternate Payroll Items
Solution 4: Duplicate the Payroll Item
Note - certain payroll items such as State Unemployment, FICA or other items where the setup is defined through payroll updates cannot be duplicated. For these items, running Payroll Checkup should resolve the issue.
Solution 5: Run a Payroll Checkup
The Payroll Checkup will examine each facet of the payroll configuration starting at the employee level all the way through the actual paycheck calculations. This tool is extremely useful as it will identify missing information as well as check the year to date calculations to identify any adjustments that should bring the payroll to an accurate state.
Note: The Payroll Checkup will not let you proceed to subsequent sections if it encounters required missing information. Look for exclamation marks and caution signs to identify other possible issues.
Solution 6: Create new employee
If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.