Help and Support
           QuickBooks Product Updates

QuickBooks provides different options for downloading the new product releases.

Automatic Update   Manual Download  
Automatic Update   Manual Download  



Click here to check the current release of your program. If the release number contains R8, then you already have the latest release.

Easiest method to update QuickBooks 2002

By default, QuickBooks 2002 will download the latest update any time you are online. You will be prompted to install the update upon quitting the program. To start this process yourself within QuickBooks, use the following instructions:

QuickBooks Update Service

  1. Start QuickBooks, choose Update QuickBooks from the File menu, and then click Update. If you have not set up your Internet connection to work with QuickBooks, click Configure and follow the instructions.

  2. In the QuickBooks Updates window, click Get Updates.
  3. QuickBooks will display the files being downloaded. You may click Stop Downloading at any time, but you will not receive all updates if you do so.
  4. Once QuickBooks finishes its attempt to download your updates, it displays the date and time of the download in the Last Checked column. In the Files Received column, QuickBooks displays the status of the download. Click the text in the Files Received column for additional details about the download.
  5. Quit QuickBooks and click Yes to install the update. We recommend that you restart your computer after the installation is complete.

    Note: If you experience problems with the automatic update, a manual download is available.

Important: You must update QuickBooks each time the program is uninstalled and reinstalled.

If the computer on which you installed QuickBooks 2002 does not have Internet access, please call (888) 320-7276, weekdays from 6:00 AM to 5:00 PM Pacific time, to request the R8 update.