Steps to troubleshoot Visual C++ and related errors. Sign up to be alerted when a definitive resolution becomes available.

This article describes why a connection to the company file may have been lost and how to troubleshoot a resolution.

Steps to resolve error, "An unrecoverable error has occurred. Exception msxml could not cocreate instance." This error, which occurs when opening QuickBooks, may be caused by a damaged or unregistered Microsoft XML Parser (MSXML).

Steps to register the Microsoft Core XML Services DLL file, uninstalling it and reinstalling it if necessary.

Steps to resolve error -6000, -83,  "An error occurred when QuickBooks tried to access the company file," or a message about not having sufficient permissions to the specified folder.