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Location of QuickBooks Online Backup activity log

Overview
This article describes how to locate the QuickBooks Online Backup activity log.
Detailed Instructions

To locate and open the activity log named OnlineBackup.LOG, please follow these steps:

In Windows XP:

  1. On the Desktop, right-click My Computer and left-click Explore.
  2. Select the C: drive and then select Documents and Settings > [UserName] > Application Data > Online Backup. (The UserName will be the current windows User).
  3. Double-click the OnlineBackup.LOG in the window on the right side. . Note: if prompted to select a program, choose Notepad.

In Windows Vista:

  1. Click the Start button and then, right-click Computer and then select Explore.
  2. Double-click the C: drive.
  3. Double-click Users.
  4. Double-click the logged in user name, and then double-click AppData.
  5. Double-click on Local and then double-click Online Backup.
  6. Double-click the OnlineBackup.LOG to open the file. . Note: If prompted to select a program, choose Notepad.

Note: The text of the log file can be selected (highlighted) and copied (Ctrl+C).

KB ID# 8e2c5789
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11/23/2009 7:58:53 AM