Error: LA 2006 password for client installation does not match server

Verify the account password from the QuickBooks Online Backup Login page, and then run the online backup update utility to update the password login credentials on the client PC.

Verifying the account password:

1. Open a web browser, and go to https://secure10.backup.com/dv/dvloginintqkb.asp?VendorID=INTQKB
2. Input the Online Backup Account ID and passsword, and then click the Edit Account Info button.

You should be redirected to a page that includes a Customer Profile button. . Selecting this button allows you to update your account information, contact information, password and password hint.

If you receive a message indicating the password entered is not correct, or have forgotten your password, the password hint can be sent to the email address on file for your account.

1. From a web browser, go to https://secure10.backup.com/dv/DVsendHint_INT.asp?vendorid=INTQKB
2. Enter your account ID and click the Send Hint button.

Using the Update utility to sync passwords at the client and server location:

1. Open a web browser and go to http://support.quickbooks.intuit.com/support/onlinebackup/SupportTools.aspx
2. Look for the section titled Update Account ID and Password Information
3. Click the Start Download button under Online Backup Password Update Utility 2.0, and select Run
4. Select Run a second time at the security warning.
5. Enter your Online Backup account ID and password, and then click OK