Error: LA8989 Message #28989 and/or SC20020005 Inactive Service, using QuickBooks Online Backup service
| What is happening |
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When trying to log in or use QuickBooks Online Backup service, the following error messages are displayed:
Error: LA8989 Message #28989
and/or
SC20020005 Inactive Service
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| Why is this happening |
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The Online Backup account has been deactivated. error LA8989 Message #28989 SC20020005 Inactive Service, . If you are using a free Online Backup account included with a support plan, and have not renewed the support plan, the Online Backup account may be disabled.
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| Detailed Instructions |
Contact Customer Service at (888) 246 - 8848. error LA8989 Message #28989 SC20020005 Inactive Service, . Customer Service agents can investigate your account to determine why the account was disabled and begin the process to reactivate the account. error LA8989 Message #28989 SC20020005 Inactive Service, . Current option for Customer Service is 2.
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KB ID# 1008543