Message: "Protected Data Limit Reached" when uploading Online Backup

When selecting to upload an Online Backup, the following message is displayed:

"Protected Data Limit Reached"

More data was selected for protection than the account allows. . This can occur if selecting all files within a folder instead of the specific files you would like to upload to the QuickBooks Online Backup server.

This message also indicates the backup did not complete successfully. . Online Backup will retain a partial backup, up to the point where your account ran out of space.

Make sure you are selecting data only and not program files.

Instructions to include or exclude files from your backup plan:

1. From the QuickBooks Online Backup application, click the Backup button.
2. Click the Files tab, and then place a checkmark next to the items you wish to back up in your data set.
3. Remove checkmarks to de-select files from the backup set.

Note: In the lower right corner, the number of files selected for backup will display, along with the amount of total megabytes.

Once a file has been excluded from a backup set, (i.e. . no longer selected), any backups of this file that exist on the server will be stored for 90 days (and available to restore from the server for 90 days) and then will be deleted permanently.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. . Fees may apply.