Error: "Your installation was not finished. online backup error installation not finished, . A connection will be made to the data center to complete your installation" when installing Online Backup

When installing QuickBooks Online Backup, the following message is displayed:

"Your installation was not finished. online backup error installation not finished, . a connection will be made to the data center to complete your installation."

Download and run the Online Backup Password Update Utility 2.0 in order to update your password. online backup error installation not finished, . If doing so does not resolve your issue, please follow the steps below for uninstalling and reinstalling QuickBooks Online Backup.

Note: for instructions on how to use the Online Backup Password Utility 2.0 click here

Uninstalling QuickBooks Online Backup:

1. Select the Microsoft Windows Start menu and select Programs > QuickBooksOnlineBackup.
2. Select Uninstall Online Backup.
3. Click on Yes to continue with uninstalling the program.
4. Click OK to restart the computer.

Reinstall QuickBooks Online Backup:

1. Go to the QuickBooks Online Backup Support Home page.
2. Enter your Account ID and Password and click the Web Restore button.
3. If prompted, install the ActiveX control.
4. Follow the online instructions and locate the file or folder that you want to restore.
5. Click Restore.

Note: If using Windows Vista, please ensure you are logged in with Administrator access rights before running the installation process or you may receive errors.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. online backup error installation not finished, . Fees may apply.