Using QuickBooks Online Backup Service on multiple computers and restoring a backup on a second computer

The Online Backup service is designed for use on the same computer that is used for backing up. . Therefore, the Online Backup software should not be installed and run on more than one machine simultaneously, using the same account number.

Note: The QuickBooks Online Backup service is not intended for use as a file sharing service.

A patented incremental backup technology improves the backup service by reducing the length of data transfer after the initial backup. . If these data increments come from two separate sources simultaneously, the data is at risk of being corrupted.

Restores can be initiated by using the QuickBooks Online Backup software or by using Web Restore
 

Select the option that best fits your situation.

Restoring data to a second computer, if you have the backup file

1. Uninstall the QuickBooks Online Backup software from the original computer
2. On the second computer, refer to the Installing QuickBooks Online Backup document and follow the instructions.
   
   Note: Intuit strongly recommends installing QuickBooks Online Backup in the default folder provided during installation.

Restoring data to a second computer, if you do not have the backup file

1. On the QuickBooks Online Backup Support Tools page, for the Online Backup Refresh Utility 2.0, click Start Download.
2. On the "Do you want to run or save this file?" prompt, click Run. . The utility prompts the software to perform a refresh, making any valid backup files viewable.
3. Follow the on-screen instructions.
4. Restore using Web Restore:

1. On the QuickBooks Online Backup Login page, enter your Account ID and Password, and then click Web Restore.
2. If prompted, install the ActiveX control.
3. Follow the on-screen instructions and select the file you want to restore
4. Click Restore.

Note: You can restore your data to multiple computers, but to back up any modified data, you must use another Online Backup account on the computer where you restored the data. . The Web Restore feature is not intended as a file sharing service.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. . Fees may apply.