Sign-up page appears when using the Online Backup service in QuickBooks 2007 or later

The Online Backup program is already installed but QuickBooks isn't recognizing it.

Note: Having two versions of the Online Backup program installed can cause error LA4101. online backup set up sign up use, . Be sure to uninstall all versions from your system before proceeding with the solution below.

For more information, see Error: LA4104 invalid data format.

1. Go to the QuickBooks Online Backup Login page.
2. Enter your Account ID and Password, and then click Reinstall.
3. Click Start Download.
4. Click Save File to save the installer file (onlinebackup_quickbooks.msi) to a folder on your computer.
5. Open Windows Explorer and navigate to the folder where you saved the file.
6. Double-click the onlinebackup_quickbooks.msi file.
   (If the installer doesn't start, right-click the file and then click Install.)
7. In the security warning message, click Run.
8. Click Next until the installer finishes, and then click Close.
9. Enter your Account ID and Password, and then click OK.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. online backup set up sign up use, . Fees may apply.