Error: LA2206 Unexpected end of file, or Error: Unable to create restore window. . EOF detected without trailer (2206)
| What is happening |
When attemping to restore your online backup, one of the following errors is returned:
- Unable to create restore window. . EOF detected without trailer. . (2206) Please contact customer care
- Error: LA2206 Unexpected end of file
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| Why is this happening |
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This error means that one of the configuration files that Online Backup uses is zero length, less than 16 bytes in length, or is corrupt. . It is related to the "2269: Invalid File Size" error.
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| How to fix the problem |
Remove the file responsible for the error and download an updated replacement file. .
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| Detailed Instructions |
- Click on the Start button and select Find or Search.
- Select For Files and Folders.
- At the following screen, enter *.@DB at the prompt for Named.
- At the Look In prompt, select Local Disk or C: and click Find or Search Now.
Note: Search all hidden files and folders by selecting the checkbox in More Advanced Options.
- Delete each match found.
- Run a manual backup. . Online Backup will then connect to the server and retrieve an updated @DB file.
- Try to restore the online backup again, the issue should be resolved.
Note: These directions are only to fix this specific error. . Altering or removing any other portion of the Online Backup program may have unforeseen results and is done at your own risk. . If you are still experiencing problems, contact the Customer Support Team.
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KB ID# 1004344