Error RA2006: "Invalid Passphrase" with online backup
| What is happening |
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When attempting to run an online backup, the online backup utility returns the error:
RA2006: "Invalid Passphrase" |
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| Why is this happening |
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The encrypted Online Backup password located on the local computer does not match the password stored on the Online Backup servers.
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| How to fix the problem |
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To resolve this issue, update your password using the following instructions:
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| Detailed Instructions |
Note: for instructions on how to use the Online Backup Password Utility 2.0 click here
- Open the login page for the Online Backup service.
- Enter the Account ID and current password.
- Click the Edit Account Info button and click the Customer Profile button.
- This will provide access to change the password, and update any other information including the password hint. online backup error password RA2006 Invalid Passphrase, . For account security, the Customer Profile screen will only show four characters of previously saved passwords.
- Click Save Changes.
- Click Yes if the security warning comes up after Save Changes.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. online backup error password RA2006 Invalid Passphrase, . Fees may apply.
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KB ID# 1004316