QuickBooks Pro 2008
The information provided on this site varies by product and version. For the most effective QuickBooks support experience, be sure that your product is selected correctly.
 

Contact Support
Get answers to your questions about installing and using your QuickBooks product and resolving technical issues from QuickBooks support specialists.

Important: Information on contacting Support varies by product. Be sure that the product or service that you have a question about has been selected correctly.
Free Assisted Support
QuickBooks 30-day included support
Submit your question online to get free QuickBooks 2008 support for 30 days from registration.1
  • Support hours: Monday through Friday, 6 AM to 6 PM, Pacific Time.2
  • Response time: A support specialist will contact you by phone or e-mail, usually within 30 minutes.2
Installation, upgrade, error message, and product defect assistance
Submit your question online to get free support for installation issues, certain QuickBooks error messages, and documented product defects for 12 months from registration.3
  • Support hours: Monday through Friday, 6 AM to 6 PM, Pacific Time.2
  • Response time: A support specialist will contact you by phone or e-mail, usually within 30 minutes.2

For more information, refer to the Customer Care Policy.
Paid Support
QuickBooks Support Plans
Get expert assistance 24 hours a day, 7 days a week for an unlimited number of issues and access to services that help you protect your data with a QuickBooks Support Plan. Fees apply.
Support Plan members: Contact Support 24 hours a day, 7 days a week2 using the method that best fits your needs:
  • Submit your question online. A support specialist will contact you by phone or e-mail, usually within 30 minutes.2
  • Call the Support Plan Hotline.
One-Time Support
Support for QuickBooks is available:
  • Monday through Friday, 6 AM to 6 PM, Pacific Time2
  • For $49 per contact
Use the contact method that best fits your needs:
  • Submit your question online. A support specialist will contact you by phone or e-mail, usually within 30 minutes.2
  • Call 1-888-320-7276
  • Outside the U.S., call 1-520-901-2670 for support. (Toll-free access is available in the U.S. only.)
Search
Enter text or error number.
Other Resources
Customer Service Center
Get answers to your questions about orders, licensing, maintenance, and returns
Customer Service Center
Ask the Community
Connect with other users and experts to ask questions and find answers.
 
Get Expert Help
Local QuickBooks experts can provide accounting advice tailored to your business needs. (Fees may apply)
Find a ProAdvisor
Contact Support
Get personalized assistance from a QuickBooks support expert. Learn about free and paid support options.
More
QuickConnect
Enter the room name provided by your representative. This information is valid only while you are speaking with a representative.
Room:
 
Terms and conditions of support, features, pricing, and availability are subject to change at any time without notice. Intuit reserves the right to limit each contact to one hour and one question or issue ("incident"). An incident is defined as (a) a single issue or problem that a Plan member asks a support representative to analyze or resolve; (b) a product usage question that involves a single topic on a drop-down menu or one QuickBooks report; or (c) a single question on a specific point of sale or bookkeeping topic. The support representative will determine how many incidents will be handled during the course of the contact. Support is limited to QuickBooks installation and functionality as described in product documentation.
1 30 consecutive days of QuickBooks 2008 support included from first-time registration. Questions must be submitted online to receive free support via e-mail or phone (at Intuit's discretion). A support fee will be charged to handle requests that originate from a call rather than a web request. Internet access required. Offer valid 90 days from software purchase; U.S. only. Additional terms and conditions apply.
2 Hours of support and response times may vary occasionally due to system and server maintenance, company events, observed U.S. holidays, and events beyond Intuit's control.
3 See details and terms and conditions of Installation, Upgrade, and Error Messages Assistance at http://www.quickbooks.com/customercare. Questions must be submitted online to receive support via e-mail or phone (at Intuit's discretion). A support fee will be charged to handle request that originate from a call rather than a web request. Internet access required.