Terms and conditions of support, features, pricing, and availability are subject to change at any time without notice. Intuit reserves the right to limit each contact to one hour and one question or issue ("incident"). An incident is defined as (a) a single issue or problem that a Plan member asks a support representative to analyze or resolve; (b) a product usage question that involves a single topic on a drop-down menu or one QuickBooks report; or (c) a single question on a specific point of sale or bookkeeping topic. The support representative will determine how many incidents will be handled during the course of the contact. Support is limited to QuickBooks installation and functionality as described in product documentation.

1 30 consecutive days of QuickBooks 2008 support included from first-time registration. Questions must be submitted online to receive free support via e-mail or phone (at Intuit's discretion). A support fee will be charged to handle requests that originate from a call rather than a web request. Internet access required. Offer valid 90 days from software purchase; U.S. only. Additional terms and conditions apply.

2 Hours of support and response times may vary occasionally due to system and server maintenance, company events, observed U.S. holidays, and events beyond Intuit's control.

3 See details and terms and conditions of Installation, Upgrade, and Error Messages Assistance at http://www.quickbooks.com/customercare. Questions must be submitted online to receive support via e-mail or phone (at Intuit's discretion). A support fee will be charged to handle request that originate from a call rather than a web request. Internet access required.