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"Your system only has xxxMB of memory." when installing QuickBooks

A message displays saying that there is not enough memory installed on the computer to run QuickBooks.

If you are using a 64 bit version of Windows and are getting this message, the amount of memory installed may show an incorrect amount.

Why this is happening
  • QuickBooks requires a minimum of 1GB of memory installed on the computer in order to install and run QuickBooks. If your computer does not meet this requirement, QuickBooks will not be able to install.


  • QuickBooks may not be able to detect all the memory that is installed on a 64 bit version of Windows, this causes the message to display an incorrect amount of memory installed.
Detailed Instructions

Replace the existing Framework.xml installation file with an edited version:

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.

KB ID# SLN41834
8/1/2015 9:14:44 PM
QYPPRDQBKSWS05 9125 Pro 2015 ce8edb