When you try to open the company file, you see the following message:
An error occurs when QuickBooks tried to access the company file (-6189, -816)
There are several similar codes with different solutions which include, but are not limited to:
Check both codes in the error message to choose the right solution. Also, check what you were doing when the error occurs.
If you are getting Error (-6189, -816) while opening your company file, use the resolutions in the next section.
If you still see the error, continue with the next solution.
If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.