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Error: QuickBooks has a problem in reading this registration file: qbregistration.dat

When starting QuickBooks, the Loading QuickBooks screen appears temporarily, and then the following error appears:

QuickBooks has a problem in reading this registration file. You need to ask your system administrator to REMOVE this file and re-install QuickBooks

C:\Documents and Settings\All Users\Application Data\Common Files\Intuit\QuickBooks\QBRegistration.dat
Why this is happening

This error usually occurs if there has been damage to the MSXML component of Windows.

Other possible causes include:

  • Issues with User Account Control settings.
  • Having Norton 360 (or a similar Norton product) installed and running while QuickBooks is being installed or updated.
  • Corrupted QuickBooks installation files resulting from an incomplete "clean install."

Note: following these steps will not affect the data in your Company File.

How to fix it

Intuit recommends 3 solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

Important: These troubleshooting steps may help resolve your issue. They focus on the Windows operating system, which is not an Intuit product. Intuit recommends that if you are not comfortable doing these steps on your own, you find the expert assistance that you need by consulting your computer's manufacturer or a Windows expert. If the difficulty persists after performing these steps, contact your computer's manufacturer or Microsoft.

 

Solution 1: Toggle User Account Control settings (Windows 8, 7 and Vista only)

Solution 3: Reinstall with a Clean Install.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.

KB ID# SLN41019
7/23/2014 11:17:22 PM
PPRDQSSWS400 9102 Pro 2013 368e0f