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Error 1603 or Error 3: There was a problem installing Flash Player

When installing QuickBooks, one of the following errors occurs:

  • Error 1603: There was a problem installing Flash Player.
  • Error 3: There was a problem installing Flash Player.

 

How to fix it

Important: These troubleshooting steps may help resolve your issue. They focus on the Windows operating system, which is not an Intuit product. Intuit recommends if you are not comfortable doing these steps on your own, you can find expert assistance by consulting your computer's manufacturer or a Windows expert. If the difficulty persists after performing these steps, contact your computer's manufacturer, Adobe support, or Microsoft.

  1. Verify that Adobe Flash Player is installed:
    1. On your keyboard, press Windows + E to open the Computer window.
      • Windows 8: Click Computer at the top of the Computer window.
    2. Click Uninstall or change a program.
      • Windows XP: Click Start > Programs > Control Panel > Add or Remove Programs.
    3. Scan the list and see if Adobe Flash Player is installed.
  2. Uninstall Adobe Flash Player:
    1. On your keyboard, press Windows + E to open the Computer window.
      • Windows 8: Click Computer at the top of the Computer window.
    2. Click Uninstall or change a program.
      • Windows XP: Click Start > Programs > Control Panel > Add or Remove Programs.
    3. Select Adobe Flash Player.
    4. Click the Remove button.
  3. If Adobe Flash Player has been uninstalled or is not listed, download and install the latest version of Adobe Flash Player from Adobe's web site.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.

KB ID# SLN40367
9/1/2014 2:00:15 PM
PPRDQSSWS404 9102 Pro 2013 95d376