Note: The content below applies only to Point of Sale Pro-Multistore
Sent from Headquarters to Remote Stores:
Not sent to remote stores: transactional documents made at Headquarters, employees and security settings, store-specific and workstation preferences.
Store Exchange files (mailbags) sent from Headquarters to remotes are in the format hq00001.qbt where 00001 is the sequential mailbag number sent from Headquarters.
Sent from Remote Stores to Headquarters:
Not sent to Headquarters: inventory and related files, employee records (except time clock records), security settings, store-specific and workstation preferences.
Store exchange files (mailbags) sent from remotes to Headquarters are in the format snn00001.qbt where snn = Store number, e.g. s02 = Store 2, and 00001 is the sequential mailbag number sent from this remote.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the QuickBooks Point of Sale Community Forum. You can also review other available support options for additional guidance.