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Get Intuit Sync Manager updates

To keep Intuit Sync Manager current, make sure QuickBooks Automatic Updates are turned on. This will ensure that the Sync Manager is always current and that the Sync Manager Help accurately reflects your product.

Detailed instructions

To enable QuickBooks Automatic Updates (highly recommended):

  1. In QuickBooks, go to the Help menu.
  2. Click Update QuickBooks.
  3. Make sure Automatic Update is ON.
    • Note: If Automatic Update is not turned on:
      1. Go to the Options tab.
      2. Click Yes by Automatic Update.
      3. Click Save.

To update Intuit Sync Manager if you haven't been getting automatic updates:

  1. In QuickBooks, go to the Help menu and click Update QuickBooks.
  2. Go to the Update Now tab and click Get Updates.
  3. Exit Sync Manager.
  4. Choose one of the following to install the updates that were just downloaded:
    • Restart the Sync Manager.
      1. In the system tray, right-click the Sync Manager and then click Exit Sync Manager.
        • Note: Depending on your settings, you may need to select Show hidden icons to find the Sync icon in your System Tray.
      2. As the QuickBooks Admin opens the company file enabled for sync, go to File>Sync.
      3. Select Show Sync Status or Start Sync Now.
    • Don't restart the Sync Manager or your computer, the Sync Manager will automatically update itself within the next 8 hours.
      • Note: When this happens, you might see the Sync Manager briefly disappear from your system tray and then reappear.
KB ID# HOW12663
11/25/2015 4:14:34 AM
PPRDQSSWS403 9132 Pro 2016 8dbd3b