Recent updates for QuickBooks are available on the Intuit Web site. You can use one of two methods to download an update:
Important: All QuickBooks downloads have the same file name, qbwebpatch.exe. If you want to download multiple updates, rename each download as you receive it. For example, if you are downloading an update for QuickBooks for Windows 2013 R5, name the download file qbwebpatch V13 R5.exe.
Follow these steps to download an update manually from the QuickBooks Web site:
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.